Customer Care Rep

Job description

Customer Care Rep in Conroe, TX! Why You'll Love This Role: This full-time office position offers a competitive salary commensurate with experience , as well as a comprehensive benefits package including health, dental, and vision insurance, paid time off and holidays, a retirement savings plan with company match, and professional development opportunities. This role is an excellent opportunity for an individual who values professionalism, enjoys working with people, and is committed to delivering a high standard of customer support. YOUR DAY-TO-DAY: This is a full-time customer service position. Candidates should be prepared to work standard business hours with flexibility to cover evenings and weekends as customer needs arise. In this Customer Care Rep role, you will serve as the first point of contact for customers, providing support across phone, email, chat, and social media. Each day will involve responding to inquiries, resolving issues in a timely and professional manner, and maintaining detailed records of customer interactions in the CRM system. You will use your knowledge of products and services to provide accurate information, while working closely with other departmen...