Cloud Systems Administrator II - Workday

Job description

JOB TITLE: Cloud Systems Administrator II - Workday LOCATION: Worcester DEPARTMENT NAME: Enterprise Cloud Systems DIVISION NAME: Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY: Reporting to the Director, Enterprise Cloud Systems, the Cloud Systems Administrator II will serve as a system administrator for Workday, overseeing tenant configuration, security administration, and release planning. The CSA II will provide primary support for the Workday HCM module and secondary support for other functional areas within Workday, including Finance and Student. This role requires good decision-making skills, and motivated self-learning. The CSA II will support critical applications and initiatives across WPI, including Workday. The CSA II will provide technical support and troubleshoot issues with applications and integrations. The successful candidate will use keen analytical insight and business judgment to identify a problem's root cause and propose practical solutions to meet business needs. The CSA II will help business offices manage outstanding requests and enhancements, ensuring the most urgent needs of the institution are being addressed. Information Technology (IT) c...