Client Care Worker/Customer Care Worker

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position… Position: Customer Care Worker: The Customer Care Worker meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Customer Care Worker performs a wide variety of tasks including engaging clients in services, protecting client rights, promoting client and co-worker safety, transporting clients to appointments and ensuring client adherence to rules and program activities. The Schwartz Men’s Shelter is a shelter for men operating 24 hours a day and seven days a week. Cl...