Senior Director Practice Transformation

Job description

About the Role The Senior Director, Practice Transformation is a critical leadership role sitting directly within the Transformation function. Reporting to the Head of Transformation, this leader is responsible for ensuring clients are fully adopting and embedding our products into their workflows - creating the conditions for sustained utilization and account expansion. This role owns the full adoption lifecycle across hospital systems, group practices, clinics, and individual physician offices, and leads a team of clinical field nurses and directors who execute in the field. This is not a coordination or implementation role. Adoption drives everything — without it, there is no expansion, no retention, and no transformation. The right candidate understands that and operates accordingly: independently diagnosing why adoption is stalling, building a targeted strategy to break through, and driving execution across both their field team and the client organization. Deep fluency in provider workflows, reimbursement dynamics, and the behavioral levers that move physicians and clinical staff is non-negotiable. A Day in the Life: - Adoption Strategy & Account Planning - Develop and own a...