Customer Product Success ( Trainer )
The Fork · Paris, Île-De-France, FR
Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant bo...
Job description
Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork What you will do: - Onboard and train TheFork Partners on TheFork Manager, our restaurant booking management solution (ERB) - Ensure Partners adopt the tool on a daily basis, helping them streamline and improve their service management - Guide Partners through their digital transformation, ensuring a smooth transition and strong engagement - Generate interest by demonstrating the value and opportunities of upgrading their ERB - Re-train Partners on TheFork Manager and proactively propose refresh...