Retail Supervisor

Job description

What you'll bring to the team Job Summary: Retail Supervisor Gateway North America Retail Retail Manager Non-Manager Non-Exempt The Retail Supervisor is responsible for front-line leadership of the daily operation within the Retail Team, ensuring the health and safety of our guests and staff. The Supervisor ensures all safe operating procedures and practices are always followed and provides feedback and follow-up. The Supervisor is also tasked with ensuring world class customer service is always delivered by the Team, whilst driving operational efficiency. The Supervisor manages the daily operation of their department, and provides example-based, shoulder-to-shoulder leadership to the front-line team. The Retail Supervisor also Duty Manager shifts on the floor of the attraction overseeing the daily operation of all departments. Key Responsibilities: Coaches and manages Retail Team to provide best-in-class guest experience and maximize profit in all assigned areas. - Be the best-in-class on-the-floor example of excellence in assigned commercial areas of the attraction. - Lead the Retail Team to consistently deliver world-class experiences to our guests, as evidenced by continuously...