Correspondence Coordinator for Capital Projects

Job description

Job Description Major Responsibilities: - Under general supervision by the Deputy Chief of Staff for Capital Projects, with latitude for independent initiative and judgment, perform difficult and responsible administrative work for the Capital Projects division. - Receive, process, and track 100+ monthly correspondence messages assigned to the Capital Projects division, including messages routed by the Parks Commissioner’s office and those received via letter, email or phone call from constituents. - Research and compose accurate and clear correspondence for constituents on behalf of the Parks Commissioner and Deputy Commissioner for Capital Projects before established deadlines. - Work in tandem with other Agency and division staff to compose and issue correspondence that meets Agency and division standards and close out correspondence in the Agency tracking system. - Correspond and interact with constituents via letter, email and telephone to answer questions and resolve issues in a professional and timely manner. - Assist with the maintenance and development of correspondence templates and tools with particular focus on high-profile projects, maintaining excellent grammar and cl...