Transportation Success & Performance Supervisor

Job description

At Sendaride, our mission is simple but powerful: Empower individuals so they can transform their lives, their families, and their communities by providing exceptional transportation services for those who need it most. We service communities where dependable transportation can be life changing, and we take pride in raising the bar in an industry often defined by inconsistency and poor service. Every ride matters. Every interaction counts. Position Overview: We are seeking an experienced Transportation Success & Performance Supervisor to support and manage performance across our nationwide network of 1099 Non-Emergency Medical Transportation (NEMT) drivers. This is a high-autonomy role ideal for professionals with deep dispatch experience who thrive in fast-paced operations, enjoy coaching drivers, and understand the realities of real-time transportation management. If you have worked as a dispatcher, transportation coordinator, fleet dispatcher, or dispatch supervisor, especially in NEMT, medical transportation, public transit, or logistics, this role will feel familiar and rewarding. What You’ll Do: Serve as a primary point of contact for drivers, ensuring clear communication, ac...