Greeter - Vistal Restaurant & Bar

Job description

Job Overview Welcome guests to restaurant, seat them. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities: FINANCIAL RETURNS: Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet. PEOPLE: Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE: Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available. May be asked to handle guest complaints and special requests. RESPONSIBLE BUSINESS: May p...