Front Desk Associate (Part-Time Evenings & Weekends)

Job description

Description Join our team as the face of our organization! We are looking for a friendly, reliable Front Desk Associate to provide exceptional customer service to members and guests. This role is ideal for someone who enjoys working with people in a fast-paced, community-focused environment. This position plays a key role in creating a welcoming experience while supporting daily operations, program registrations, and member engagement. Key Responsibilities: - Greet members and guests in a warm, professional manner - Answer and direct phone calls; take accurate messages - Check in members and assist with general front desk inquiries - Process program registrations, memberships, and payments - Maintain accurate data entry and balance daily financial transactions - Conduct tours for prospective members and support membership sales - Support staff by answering questions, managing rosters, and promoting programs - Maintain a clean, organized, and professional front desk area - Collaborate with team members to ensure consistent, high-quality service - Assist with training new front desk staff as needed - Stay informed on all programs, services, and policies - Perform other duties as assi...