IT Support Technician (L1–L4)

Job description

Description IT Support Technician (L1–L4) Muskegon, MI (On-site) Full Job Description: Are you passionate about helping people and solving problems? Do you enjoy working with others and supporting a variety of businesses? Shoreline is seeking a talented IT Support Technician to provide technical support across Michigan, Indiana, and Illinois. This role offers a dynamic work environment with daily variety, hands-on challenges, and opportunities to learn and work with a wide range of technologies. You’ll gain experience across: - IT infrastructure - Telecommunications - Sensors and security systems (doors, cameras) - Audio and video systems - And more Job Overview: Provide Level 1–4 IT support both remotely and onsite to a diverse client base. You will play a key role in the strategy, management, and maintenance of client technology infrastructure. Key Responsibilities: - Deliver remote and onsite IT support - Manage and maintain client infrastructure - Troubleshoot hardware, software, and network issues - Assist with system migrations and deployments - Ensure optimal system performance and customer satisfaction Requirements: Technical Skills: - Server and network management experien...