Warehouse Supervisor

Job description

The Warehouse Supervisor/Lead is responsible for overseeing parts of the end-to-end fulfillment process for the US Warehouse, ensuring the safe and efficient operation of defined warehouse areas. This role supervises staff, ensures performance meets KPIs, and drives continuous improvement across operation functions, including inbound, picking, outbound, e-commerce, and BOH/Fixtures. Key Responsibilities: - Operations Management (Operation TLs) - Oversee daily warehouse operations, outlined in the specific areas noted above - Ensure efficient space utilization and maintain accurate inventory records - Implement and maintain warehouse policies and procedures - Order Fulfillment: Accurate and timely processing, picking, packing, and delivery of all online/B2C customer orders, returns, and exchanges - Staff Supervision and Management (All TL) - Recruit, train, supervise, and evaluate warehouse staff - Develop staff schedules and assign tasks to ensure smooth operations - Foster a safe and collaborative working environment - People Management - Compliance and Safety (All TL) - Ensure compliance with local health and safety regulations - Conduct regular safety audits and implement safety...