Hotel Collections Billing Specialist

Job description

What We Need Corpay is currently looking to hire a Hotel Collections Billing Specialist within our Ale Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will support the end-to-end billing and invoicing process, ensuring accuracy across systems, resolving discrepancies, and maintaining strong financial records for hotel partner accounts. You will report directly to the Billing Resolution Manager and regularly collaborate with accounting, hotel relations, and client services teams. How We Work: - Home office set up - Company-issued equipment - Formal virtual training Role Responsibilities: - Processing sales orders and invoices through Azure and D365, including uploading files, validating invoice generation, and distributing finalized invoices - Applying credits to appropriate accounts while maintaining accurate and up-to-date account records - Managing billing corrections by updating invoice amounts and validating balances across systems - Creating and processing credit notes for full or partial invoice adjustments with proper documentation - Researching and resolving billing discrepancies such as incorre...