Project Coordinator

Job description

The Project Coordinator, HR Diagnostics is responsible for the launch and delivery of a full range of surveys that drive measurable value for McLean & Company client organizations. The Project Coordinator will manage the diagnostic survey process from the initial scoping call to results delivery and will have the opportunity to foster personal relationships with a wide variety of HR leaders. Key Responsibilities: As a Project Coordinator, you will: - Responsible for the successful launch and delivery of a full range of HR surveys, including McLean & Company’s Employee Engagement, New Hire, Exit, and Management & Governance. - Lead client scoping calls to gain an understanding of client goals and requirements and build a project plan. - Build and test surveys. - Launch surveys and respond to participant questions and/or issues. - Understand and work with proprietary survey software to determine how to deliver on the diagnostic needs of clients. - Maintain quality assurance/control processes. - Address client questions and manage client expectations while maintaining a high standard of customer service. - Identify opportunities for process improvement. Required: Desirable: McLean & C...