Priority Access Specialist, Emory Elite Patient Access

Job description

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, leadership programs...and more Description: The Priority Access Specialist plays a vital role in the success of Patient Access by delivering exceptional customer service and serving as a key point of contact for patients accessing Emory Healthcare services. This role supports call center operations by handling inbound inquiries, assisting with scheduling and registration, and ensuring a seamless and positive patient experience. The Priority Access Specialist contributes to a high-performing, patient-centered environment and supports team success through collaboration and adherence to service standards. RESPONSIBILITIES: Patient Access & Call Center Support Handle inbound ca...