Greeter Martoranos (Part-Time)

Job description

Essential Job Functions: The essential functions include, but are not limited to the following: - Answers phones, the phone should not ring more than three times. - Greets all guests entering Martorano’s and bids guest farewell and thanks them for choosing Martorano’s. - Shows the guest, at a comfortable pace WITH them, to their table. - Pulls out chairs, starting with women first. - Gives a quality assurance, for example “Enjoy your dinner.” - Introduces server when seating guest. - Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?” - Informs the server of special requests, celebrations or time constraints, using approved methods. - Follows approved check transfer policy. - Performs opening and closing procedures as defined. - Provides the kitchen and management with a breakdown of large parties throughout the meal period as necessary. - Performs any mailing, posting, mailing list, and projects given them by the manager on duty as time permits. - Pays particular attention to all tables which will be seated,...