Device Management Specialist – Green Bay, WI

Job description

Work Flexibility: Field-based ESSENTIAL FUNCTIONS: - Provides clinical support by managing all relevant Stryker Communications equipment across multiple facilities within a health system. - Provides OR Support for Studio 3 and DataMediatOR. - Coordinates and assists IT and OR management for future Studio 3 and DataMediatOR implementation and go-live. - Communicate and implement training/education plans with existing customers. - Assist with opening and closing of troubleshooting tickets. - Act as a liaison for other end users, IT and Stryker. - Attend weekly calls and assist the project managers, sales representatives, and other associated business units. - Anticipates related device and support needs of the hospital facility. - Is responsible for trouble-shooting and maintaining Stryker equipment and related devices. - Works with surgeons, O.R. personnel, biomedical, IT and all other related personnel. - Provide physicians and OR personnel with education on new and current products. - Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. - Responsible for maintaining up-to-date account information to ensure...