Client Liaison – Property Development (Parental Leave Contract)

Job description

About the Role We are seeking a Client Liaison to join our Client Success team on a parental leave contract, supporting the delivery of a high quality client experience across our residential developments. This role plays a key part in guiding buyers through their purchase journey, from contract through to settlement and handover. You will manage buyer communication, coordinate key milestones and ensure a consistent and professional experience throughout the process. Key Responsibilities: - Act as the primary point of contact for a portfolio of buyers - Provide timely and transparent updates regarding construction progress and settlement milestones - Coordinate valuation access, pre-settlement inspections, settlement readiness and handovers - Monitor progress of key milestones and proactively identify risks - Support delivery of client events and engagement initiatives - Maintain accurate records across CRM systems - Work closely with internal teams including Sales, Construction and Post-Settlement teams About You: - Demonstrated experience in property, development, or a customer-facing role with a focus on client journey management - Excellent written and verbal communication skil...