Evening Supervisor/Library Access Associate - Lydon Library

Job description

General Summary of Position: The University Library at UMass Lowell strives to provide excellent library service in a dynamic, responsive, and inclusive environment. A vital part of the Library’s Access Services team, the Evening Supervisor supports daily operations by participating in building management (including opening & closing procedures), student employee supervision, Interlibrary Loan, circulation desk functions, customer services, stacks maintenance, and other projects as assigned. This position works with a high degree of independence during weekend and evening shifts, providing customer service and support for a wide range of library services and technology, enforcing library policies, managing the circulation desk, resolving non-routine problems, and serving as the primary resource for student employees during evening and weekend shifts. The Evening Supervisor contributes to a supportive team environment and works on projects that require close collaboration with other Access Services staff. We seek candidates who have a strong customer service orientation, outstanding communication skills, supervisory experience, and good judgment; who like to work both independently...