IT Service Management Platform Lead - onsite Plano, TX

Job description

WELLTOWER – REIMAGINE REAL ESTATE WITH US: At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team. ABOUT THE ROLE: The ITSM Platform Lead is an experienced and highly collaborative professional responsible for the configuration, administration, optimization, and governance of Jira and Jira Service Management (JSM) across the organization. This role plays a critical part in enabling scalable, compliant, and efficient work management processes that suppo...