Customer Experience Associate

Job description

ABOUT THE ROLE: Location: Malibu store: Status: Seasonal: Compensation: $18.00 - $19.00/hr + Commission(s)* Position Summary: The Kith Customer Experience Associate operates as the customer’s concierge throughout their in-store experience. They specialize in all areas of the store’s operations to ensure they can provide best-in-class service to all customers and clients. The Customer Experience Associate wears multiple hats and is the ultimate team player. Whether it is greeting customers, being an efficient cashier, or supporting the operations & visuals teams, they are ready to support the business’ needs across all departments. Working under the direction of the Manager on duty, the Customer Experience Associate adjusts and adapts quickly as the needs of the business change. Through effective communication, they are ready to contribute to the customer’s experience from beginning to end. RESPONSIBILITIES: Primary Responsibilities: Communicate with the Management team for overall responsibilities and directions on projects and tasks. Greet, assist, and provide best-in-class customer service to all Kith customers. Support the Client Advisors to ensure clients are receiving genuine...