Customer Services Assistant

Job description

Job Title Customer Services Assistant Department: Marcum Center Worker Type: Regular Pay Type: Hourly Hourly Rate: 16.9 Work Shift: Scheduled Weekly Hours: 32 Benefit Eligible: Yes Post-Offer, Pre-Employment Physical Required?: No Job Description Summary: Perform a variety of clerical, administrative, and customer service duties related to supporting the operations of a retail or hospitality unit Job Description: Essential Duties: - Serve as a customer liaison and answer questions concerning policies, procedures, and services provided; resolve customer complaints/problems and refer when appropriate. - Perform financial operations; deposit funds and maintain records of transactions. Process a variety of financial forms and documents and obtain any needed information. - Receive and process customers' orders. - Assist with the operation of retail or hospitality activities; assist with maintaining and/or rotating stock. - Maintain files and records; pulls and refiles records as needed; adds any new information - May perform a variety of clerical tasks including maintaining an inventory of office supplies, data processing, opening and sorting mail, assisting with bulk mailings, and deli...