Security Officer - Customer Service
MSS Security · AU
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career pa...
Job description
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au . MSS Security is looking for casual customer-focused security officers to join our team at the National Gallery of Victoria. About the role: As a customer-focused Security Officer, you will provide a welcoming and approachable presence, ensuring every visitor feels valued and safe. This role combines visible security oversight with exceptional customer service—assisting guests, sharing information, and helping create a positive and memorable experience. Duties include but are not limited to: Greet and welcome all visitors to the gallery in a professional and friendly manner Patrol areas to maintain a safe, welcoming, and customer-focused environment Guide and assist visitors during busy periods while ensuring smooth and safe crowd control Oversee visitor adherence to rules for photography, refreshments, and exhibits Assist visitors needing additional help, including first-...