Guest Experience Manager

Job description

Guest Experience Manager Do people look to you for leadership? Are you known for inspiring those around you to perform at their best, in turn inspiring everyone around them? Do you see yourself as a creative problem solver and enjoy transforming someone’s day for the positive? If so, we’d like to invite you to apply for a Guest Experience Manager role with Burke Williams. At Burke Williams, we believe that leaders exist at every level of the organization, and as an Guest Experience Manager, your job is to inspire and cultivate that leadership at all levels. As second-in-command to the General Manager, the way you inspire and lead your team is not only important for the success of the team, but also provides a critical foundation to deliver exceptional guest experiences. Key Responsibilities: Lead and inspire the team to go above and beyond to transform their guests’ days Create and foster an environment of open communication Motivate and mentor the team to achieve all business goals Reward individuals and teams for high performance and develop strategies to address areas of opportunity Uphold and manage brand standards for presentation and cleanliness with employees and throughout...