Lead Customer Service Clerk- Warehouse Logistics

Job description

Lead and train Customer Service team in logistics office and warehouse ensuring that phones are being answered and customer and vendor inquiries are addressed in a timely manner for the business needs. Will follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed. In addition, the candidate will observe all company safety rules and assist in enforcement as appropriate Weekly Operations Report update sent to General Manager Distribution Center Manager and Warehouse Supervisor. customer, ID Logistic leadership team and Inventory Control team End of month billing and reconciliation. basis and keep ID Logistic leadership and client informed. when observed. - Trains, delegates and supports training of new CSR’s and/or of newly added tasks to CSR’s - Process ancillaries. - Lead, execute and delegate the process of entering Chep/Peco truck dailys and emails to - Assists other CSR’s with daily issues. - Updating DC breakdown of volumes. - Input invoices into computer system - Inputting and receiving purchase orders. - Inputting inbounds and outbound into applications. - Identify, research, and resolve customer issues using the computer system....