Sr Associate, Client Onboarding/Implementation

Job description

At HSA Bank, we’re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors. Are you ready to join us? As a Senior Associate on the HSA Bank Implementation team, you will manage a high volume of employer onboarding projects focused primarily on Health Savings Account (HSA) products as well as some spending account products, including Flexible Spending Accounts (FSAs), Commuter Benefits, Health Reimbursement Arrangements and Dependent Care. You will manage new client implementations as well as renewals, while ensuring accurate setup and client satisfaction. In addition, you will guide clients in selecting appropriate enrollment and contribution methods, provide training on these processes, and offer support during the initial data loading phase. This remote-only role requires strong organizational, communication and consultative skills to ensure accurate setup and high client satisfaction. What you will do: Manage end-to-end onboarding for employer HSA and spending account products, inc...