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Lead Medical Assistant

Beth Israel Lahey Health · Belmont, California, US

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Lead Medical Assistant is an allied heal...

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Lead Medical Assistant is an allied health professional who works under the guidance of the clinical and administrative leadership of a single or multiple practices. He/she services as a mentor and support to other medical assistants, student externs and any other non-licensed practice staff within and across assigned practices. In addition to the expanded lead role, he/she performs all the required functions of a Medical Assistant demonstrating proficiency in assigned clinical responsibilities, as well as serving as a role model for promoting excellent care with compassion, maintaining effective and efficient workflows and interacting with patients, families and other colleagues in a friendly manner promoting excellent patient experiences. Job Description: Essential Duties & Responsibilities (including but not limited to): a. Greets patients warmly and professionally b. Identifies patients using second identifier at all times c. Determines if there is an acute medical need and responds accordingly d. Records pertinent patient information into Epic per practice proto...