Catering Operations Manager

Job description

Description JOB PURPOSE: This position is responsible for managing catering events with the overall execution of day of service for our guests during their events. Uses leadership skills to ensure quality service and proper food distribution along with reviewing preparation of the event with the team to ensure the utmost focus on the safety of our guests. PRIMARY DUTIES & RESPONSIBILITIES: - Oversees food &beverage catering events preparation, ensuring compliance with health, safety, food handling, and hygiene standards. - Ensures customer satisfaction with all aspects of the catering events experience. - Handles customer complaints, resolving issues in a diplomatic and courteous manner. - Ensures compliance with alcoholic beverage regulations. - Estimates food and beverage costs. - Manages inventory and purchases food and supplies. - Conducts daily inspection of catering locations and equipment to ensure compliance with health, safety, food handling, and hygiene standards. - Periodically evaluates units’ equipment for repairs and maintenance, schedules for service. - Collaborates with chefs to develop appetizing menus. - Maintains sales records and tracks cash receipts. - Prepares...