Human Services Assistant II (Job Fair)

Job description

Job Description Human Services Assistant II represents the full performance level in the occupational group for Human Services Assistants. Employees provide a variety of services while working in one or more program areas performing responsible administrative and technical work in support of agency clients. General Work Tasks include but not limited to: - Operates various computer systems to conduct searches for initial applications, renewals, and re-certification and/or to update information. - Provides information and assists, clients, with completing applications, etc. - Answers incoming calls and responds to inquiries from the Hotline/Crisis phone line. - Provides case management support to the Human Services Specialist staff. - Prepares and mails correspondence. - Provides information and referrals and verifies information as required for other community resources. - Provides written and/or oral documentation regarding client contacts, verification letters, and other situations. - Sets up case files, typing or labeling case files, and completing forms. - Assists in the preparation of periodic, special, and other reports. - Directs residents and trains them in completing chores...