Sales Coordinator

Job description

Sales Coordinators are vital to the success of our hotel, serving as the direct link between the front desk and the sales team. In this role, you will assist with incoming reservation calls for groups and meetings, support the sales team with contracts and room blocks, and ensure seamless communication across departments so our guests and corporate clients receive exactly what we promise. At Concord, we believe in promotion from within—many of our Sales Coordinators grow into Sales Managers and even future Directors of Sales! Responsibilities: Qualifications: - Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers. - Assist with the coordination and administration of group and event bookings, including room blocks, reporting, client communications, group resumes, event orders, and billing details. Support the operational flow between departments to ensure accurate and timely execution of group reservations and events. Additionally, provide support to the Front Desk team as needed; the ideal candidate must be flexible and willing to assist with Front Desk coverage based on business demands...