Customer Service Representative I
Indiana University Health · Brownsburg, Indiana, US
Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for indivi...
Job description
Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day. Why Join IU Health?: As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer: - 401(K) retirement savings with employer match - Tuition reimbursement - Employee Assistance Program – Counseling at no cost to you - Healthy Results – Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn! SCHEDULE: Monday-Friday 7:45am-8:15pm (10/12-hour shifts): Saturday & Sunday 7:45am-6:15pm: **Must work 36 hours per week; holidays and weekends Training: Week 1: Tuesday-Friday 8:00am-4:30pm Week 2: Monday-Thursday 8:00am-4:30pm: WORK LOCATION: Brownsburg Urgent Care: KEY RESPONSIBILITIES: - Responds to patient/customer inquiries via phone and email in a timely and professional manner. - Determines the best method for problem re...