Customer Relation Specialist

Job description

Shape the Future of Payments with Nexi in 2026 Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment. Why This Role Is Right for You As a Customer Relation Specialist (substitute contract) , you’ll join a collaborative and forward-thinking team based in Kielce . The Customer Relation Specialist role is ideal for someone who enjoys working people and building meaningful relationships. In this position, you will have a reall impact on customer satisfacion by understanding clients needs, solving problems and ensuring a positive experience at every touchpoint. About Your Future Role: In this position, you will be responsible for: - Telephone contact with clients regarding our contractual agreement - Handling client service requests - Building, maintaining, and developing business relationships with clients - Ensuring the quality of provided services and identifying the needs of our clients - Active sales of addi...