Alarm Technician I

Job description

ECS is seeking an Alarm Technician I to work in our Dulles, VA office. Provide centrally managed technical support in the areas of alarm panel programming, diagnostic and service support, customer account support and support to contract field technicians. Position Responsibilities: - Provide centrally managed technical support in the areas of alarm panel programming, diagnostic and service support. - Provide customer account support. - Provide support to contract field technicians. - Run reports from databases (RAMIV Preferred), program alarm panels, and operate alarm monitoring software. - Create reports, documents, and correspondence using Microsoft Office (Word, Excel, and Outlook). Prerequisites: - Possess a high school diploma or General Educational Development (GED) diploma. - Be a citizen of the United States of America. - Be 18 years of age or older. - Be able to attain and maintain a USPIS Moderate Background Investigation (MBI) Clearance. - Be able to sit for an extended period of time while monitoring multiple computer monitors. - Be able to maintain professionalism under highly stressful situations. - Be able to read and comprehend the English language; including, print...