Associate C2C Collections Process Expert

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: - Managing the daily operations of the O2C team, ensuring SLA/KPI compliance; - Allocating tasks, balancing workload, and monitoring team performance; - Overseeing billing accuracy, payment posting, reconciliations, and dispute management; - Ensuring compliance with controls, policies, and audit requirements; - Preparing operational dashboards and performance reports for internal and client governance; - Supporting transitions, cross‑training, and onboarding activities. Your Profile: What you’ll love about working here Capgemini Romania is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability. - 3+ years of O2C exper...