Customer Service Representative - European languages
Netenders · Barcelona, Catalonia, ES
ALWAYS OPEN APPLICATION - Customer Service Representative (European languages) Are you passionate about e-commerce and driven to provide exceptional products...
Job description
ALWAYS OPEN APPLICATION - Customer Service Representative (European languages): Are you passionate about e-commerce and driven to provide exceptional products and services to customers worldwide? Look no further! NETENDERS is currently seeking a highly motivated Customer Service Representative to join our dynamic team. If you thrive in diverse cultural environments and are seeking an exciting opportunity for professional growth, this position is perfect for you. Join our pioneering and rapidly growing international company, the worldwide marketplace leader in Wholesale Blank Apparel. Your area of focus: - Provide good service through the online platform via email, social networks, and phone. - Advise customers on the sales process and products. - Manage logistical and delivery issues. - Provide an after-sales service. - Be the voice of our customer and escalade their feedback. - Take ownership of the customer service excellence and the company's reputation (good reviews on different platforms such as Google, Facebook and Trustpilot). To excel in this role, you should have: - Extensive experience in Customer Service over the phone & mail. - Excellent communication and interpersonal...