Manager

Job description

Benefits: - 401(k) - 401(k) matching - Bonus based on performance - Dental insurance - Employee discounts - Free food & snacks - Health insurance - Opportunity for advancement - Paid time off - Vision insurance Summary: The Manager provides leadership and direction to the theater and restaurant crew operations to ensure that all team members are guest-focused, team-focused, and contributing to enhancing the overall Emagine guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Greet and educate guests about concession items, movies, rating systems, and theater directions so guests feel welcomed, well informed, and are able to choose from a variety of options. - Manage and oversee employees in crew operations ensuring that they are providing outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience. - Respond to guest comments while educating and empowering other employees to act in similar capacity to maintain a high level of guest satisfaction and quality. - Manage and oversee day to day operations of the theater to ensure efficiency and profitability standards are being maintained. - Manage the closing process with...