Call Center Sales Supervisor - Verizon

Job description

At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a Call Center Sales Supervisor who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard! Your Key Responsibilities: - Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential. - Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance. - Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth. - Organize engaging training sessions that enhance product knowledge and sharpen sales skills. - Be the go-to person for any customer escalations, turning challenges into delightful resolutions. - Collaborate with our wonderful management team to refine sales processes and continually improve our operations. Requirements: - A bachelor's degree or equivalent experience. - At least 2 years of experience in a sales-focused call center supervi...