Front Desk Receptionist

Job description

Front Desk Receptionist Wake Endoscopy | Raleigh, NC: Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays a critical role in providing an exceptional patient experience while supporting administrative and clinical operations. The ideal candidate will be flexible and able to float between Wake Endoscopy centers throughout the Raleigh area as operational needs require. Key Responsibilities: - Welcome patients and visitors by greeting them in person and responding to telephone inquiries in a professional and courteous manner - Collect and verify patient identification cards and insurance information - Ensure all required documentation is complete and that necessary forms are accurately signed by patients - Update patient accounts by recording personal and financial information in the revenue management system - Collect copayments and deductibles as required - Accurately record payments in the billing system or log and issue receipts for payments received - Balance upfront collections at the end of each shift - Notify clinical staff when patients are ready to proceed to the clinical area - Pr...