Automotive Service Advisor

Job description

Motor Werks, a proud member of the esteemed Murgado Automotive Group, is renowned for its commitment to excellence in the automotive industry. Representing top luxury brands, we deliver exceptional service and unforgettable experiences to our valued customers. Position: Automotive Service Advisor Location: Barrington, IL Motor Werks is currently seeking a dedicated and customer-oriented Automotive Service Advisor to join our dynamic team. As a Service Advisor, you will serve as the primary point of contact for customers requiring automotive maintenance and repair services, ensuring their satisfaction and building lasting relationships. Key Responsibilities: Greet customers and assess their service needs, providing guidance and recommendations based on vehicle inspections and manufacturer guidelines.Schedule service appointments and coordinate service orders with the service department to ensure timely completion of repairs and maintenance.Communicate with customers throughout the service process, providing updates on the status of their vehicles and addressing any concerns or questions they may have.Review service estimates with customers, explaining recommended repairs and associa...