Operations Specialist

Job description

Job Title: Operations Specialist Responsible to: Head of Operations Salary: 68-75k Department: Operations Location: Vancouver Office We are hiring a full time (40hrs/week) operations specialist to maintain our group of companies’ daily operations, including analysing, optimizing and auditing operational processes, overseeing junior operations team members, and liaising with external stakeholders. Key Duties/Responsibilities: - Collaborate with inter-departmental teams to identify and assess and develop systems to mitigate operational gaps and risks. - Assess, propose and develop improvements to optimize operations, logistics, customer experience and records management systems. - Manage discovery, development, deployment and implementation of assigned business and operational projects and initiatives. - Liaise with internal and external stakeholders to maintain timelines, manage expectations and deliver outcomes within agreed schedules, budgets and to business requirements. - Develop, distribute, train and drive adoption of updated business processes. - Analyze and advise on the business’ required operations management practices and methods. - Investigate, review and report on the p...