Field Services, IT Warehouse Coordinator

Job description

Position Summary At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. The IT Support Technician at our Richmond Hill location will play a vital role in supporting the Field Services team by assisting with IT hardware and software tasks, repairing laptops and devices, preparing and shipping equipment, coordinating remote troubleshooting, and maintaining a clean and organized workspace. This is an on-site position with no travel or on-call responsibilities. Your Day to Day: What You Bring To The Team - Assist Field Services Technicians with IT hardware, software, and troubleshooting tasks. - Image, configure, and prepare new hardware for deployment or shipment to client facilities. - Provide phone-based technical support to facilities or internal teams as needed. - Manage ordering, tracking, and returning of IT parts, accessories, and hardware, ensuring accurate inventory records. - Recover, assess, and recondition returned hardware for future use. - Perform minor repairs on IT systems and ARxIUM cabinet components (office-only, no on-site ARxIUM work). - Test repaired or pre-configured systems to ensure full functionality before...