Front Office Team Leader

Job description

Company Description "Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description: Our mission at Novotel London Blackfriars is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our next Reception Team Leader, you will… Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives Assist in effectively running the front office operations with a hands-on approach Help guests and create positive experiences Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention Maintain strong working rela...