DISPATCHER

Job description

A Dispatcher , under the supervision of a manager, is responsible for communicating with drivers, school district personnel, and parents for daily routes, trips, and extracurricular activities of students for our clients. The Dispatcher has significant, daily contact with all levels of Company personnel and as necessary with outside entities such as insurance brokers, attorneys, business partners, and the public. Contacts are generally for the purpose of dispensing information, providing technical advice or policy interpretation or for program coordination. These contacts will require considerable judgment, diplomacy and discretion and the ability to communicate clearly. The Dispatcher deals regularly with sensitive and/or confidential information and therefore must exercise extreme care in maintaining confidentiality and privacy. Duties/Responsibilities: - Communicating with schools, parents, drivers and aides; Answers telephone inquiries and communicate on two-way radio - Ensure employees report to work as scheduled and complete and file paperwork - Ensure all vehicles are staffed for the day; assigns substitute drivers, as needed; plans, schedules and assigns drivers for special...