Senior IT Workplace Manager (m/f/d)

Job description

Your mission Would you like to directly influence the future of mobility in Europe? As Senior IT Workplace Manager (m/f/d) at EDRI, you shape our digital employee experience end to end. Your role goes far beyond classic IT support: you design and run the systems that make workplace IT feel seamless and efficient across our organization. - Vendor & Asset Management: Own relationships with hardware and service providers, define hardware standards, and manage the full asset lifecycle across 11 countries - Digital Lifecycle: Partner with HR to build and maintain a seamless Joiner–Mover–Leaver process, ensuring devices are automatically provisioned, configured, and shipped - IT Workplace Strategy: Collaborate with the Head of IT to define workplace standards, including mobile contracts, hardware, and software, to keep colleagues productive - Escalation & Expertise: Act as 2nd/3rd level escalation for complex workplace issues that external support cannot resolve - License Governance: Administer Microsoft 365 and related environments, ensuring transparent and cost-efficient license usage - Security & Compliance: Implement and monitor security standards such as MFA, Conditional Access, and...