General Manager/ Operating Partner

Job description

Position: General Manager/Operating Partner Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor Status: Exempt: Position Summary: This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in’s operations and employees. Essential Job Duties: - Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in’s assistant managers and employees - Manage drive-in employees’ compensation levels pursuant to company guidelines - Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience - Manage opening and/or closing duties - Handle and properly escalate guest issues/concerns - Handle and properly escalate employee issues/concerns - Manage, plan, forecast, and adjust the drive-in’s food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service - Lead regular team meetings to ensure employees are focused on operational standards and guest service - Manage and maintain all drive-in recordkeeping - Prepare and maintain all necessary operational reports - Dev...