Specialist Customer Service with Italian

Job description

Who we are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. Day-to-day responsibilities: - Customer service of B2B customers in Switzerland mainly in written communication using Italian language. - Providing support including financial queries (both transactional business and basic accounting), answering product questions, implementing contract changes. - Preparing customer reporting, account statements, conducting reconciliation. - Utilizing available system landscape to find satisfying solutions for customer queries. - Cooperating with internal stakeholder network and external business partners. - Active assistance in all areas of the team, including participation in problem-solving activities and implementation of agreed solutions. Who Are We Looking For: - Fluen...