Guest Experience Representative

Job description

ASM Global , the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guardian for Brookshire Grocery Arena in Bossier City, La. The Guardian position is fun, flexible, and allow for part time scheduling. The Guardian position is ideal for anyone with a great customer service attitude and a flexible schedule. Essential Duties and Responsibilities: - Provide the primary level of guest assistance throughout the venue. - Required to have a thorough knowledge of building policies and procedures and event requirements. - Distribute venue information and updates. - Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats. - Be available to listen to guests' compliments and complaints. - Provide ADA services and information to guests with disabilities and the elderly. Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups. - Make people feel special. - Keep floors and aisles clear of obstructions. - Reports any suspicious activity to your supervisor. - Reports to Events Coordinator in appropriate uniform, for assigned locat...