Life Customer Service Representative

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description: We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Life Customer Service Representative professional to join our team. The position requires the person to: - Work effectively with agents, policyholders, and associates at all levels. - Communicate effectively in verbal and written form. - Make computer inquiries and entries relating to policyholder accounts. - Communicate effectively with agents and others as needed to research problems and find solutions. - Prioritize and organize work to ensure it is completed in a timely manner. - Regular and predictable attendance in meeting a defined work schedule. - Accurately and effectively respond to agents and policyholders on more advanced policy features, coverages, and procedures. - Determine and obtain information, w...