Business analyst - Health insurance and claims

Job description

Infosys Consulting is seeking an experienced Business Analyst (BA) with strong Insurance and Health Insurance domain expertise to support large‑scale Claims Transformation programs. The role will work closely with business stakeholders, product owners, and delivery teams to translate complex business needs into clear, actionable requirements within an Agile delivery environment. The successful candidate will bring a blend of business analysis capability, insurance domain knowledge, and Agile delivery experience, enabling effective collaboration across business, technology, and operations teams to deliver customer‑centric and regulatory‑compliant outcomes. Requirements: Location: Australia (Sydney / Melbourne ) Employment Type: Permanent / Contract Domain : Insurance & Health | Digital & Transformation Key Responsibilities: Business Analysis & Requirements Management: - Elicit, analyse, and document business and functional requirements across claims, policy servicing, and customer journeys - Translate business needs into epics, features, user stories, and acceptance criteria aligned to programme and product objectives - Support end‑to‑end requirements management across discovery, de...