Sr. Manager Digital Workspace Services, Regional Manager

Job description

Job Requisition ID # 26WD96797: Position Overview: This role operates in a high visibility, cross-functional environment at the intersection of IT, Workplace, HR, Security, and vendor partners. The North America sites team is seasoned with a strong operational backbone, and there is meaningful opportunity to modernize standards, strengthen CMDB maturity, and elevate the overall service experience. You will partner closely with a peer Sr. Manager in Singapore to align on global frameworks while owning North America execution. Success requires deep domain expertise, an openness to new ideas, disciplined execution, and the ability to build and actively manage strong relationships across a diverse stakeholder landscape. Lead North America site services at a pivotal stage of operational maturity and modernization. You’ll elevate the on-site IT experience, strengthen asset and service governance, and deliver measurable performance while leading regional teams, managing financial targets, and partnering globally to standardize frameworks and scale impact. Responsibilities: Lead and develop a team of site and service professionals, driving performance, engagement, and accountability Set an...